Origination processes were grouped based on factors such as criticality, outsource-ability
and impact of outsourcing. Based on these factors, an outsourcing roadmap was created
for the origination function.
SLK Global was initially engaged to work on simple processes like loan registration,
loan application entry and loan indexing functions only within the wholesale loan
origination channel. However, success of this initial engagement and the large impact
it had on cost reduction as well as enhanced service levels, won SLK Global several
judgment based processes too within the wholesale channel. Some these processes
include Closing review, Post Closing Quality control and Underwriting support functions.
In addition, SLK Global works on several compliance related processes like Disclosures,
Good Faith Estimate review, Pre-funding Risk Review and Credit report review to
support the Underwriting function.
Currently, SLK Global has also extended its support to the Bank’s Retail loan origination
channel.
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