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Milestones
SLK Global has been in existence for over a decade, and has emerged as a leading provider of business transformation services to the financial services industry. Over time, it has steadily increased the number of clients it services, the types of services that it performs as well as the various industry segments that it provides its services to.
The services that SLK Global provides range from high-volume functions (like data entry and indexing) to complex decision-based services (like underwriting support and compliance), and are now performed from multiple locations, across different cities. This, in turn, allows it to scale up easily and provide redundancy and service continuity in its operations.
Historical Timeline
Please click on the year to see milestones
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
2012 Milestones
Started offering voice based services to our first U.K based customer
Expanded Mortgage Underwriting services
Added Collection services client
Expanded capabilities in Payment Processing
2011 Milestones
Introduced compliance and risk management services for bank
Added large mortgage processing and settlement services organization to client base
Added mortgage compliance service provider as customer
2010 Milestones
Regulation AB audit for mortgage and auto loans completed
Third party corporate audit successfully completed
Enterprise Risk Management effort initiated
Started servicing non-bank mortgage lender
2009 Milestones
Obtained ISO 27001:2005 (Information Security Management System) and ISO 9001:2008 (Quality Management System) certifications
Added third US top 4 Title Insurance underwriter as a customer
Dedicated delivery center created for bank
Banking services expanded to Investment Advisory, Commercial Lending and Consumer Lending and Account Reconciliation functions
2008 Milestones
Launched operations center in 3rd city
Added another US top 4 Title Insurance underwriter as customer
Mortgage Origination services introduced
Added Consumer lending and Mortgage servicing capabilities
Expanded into additional banking lines of business like Card services
2007 Milestones
Initiated customer support services for Commercial banking area
Exception processing for Check services
2006 Milestones
Retail Banking services launched
Check Processing services for large regional US bank
Strategic partnership with leading US bank
Expansion into Commercial Banking services. Cash Management services offering introduced
2005 Milestones
Launch of operational center in 2nd city
2004 Milestones
Augmentation of Title Insurance capabilities - Prelims and Commitment report to service one of the largest US underwriters
Expansion of Title insurance client base by offering a suite of services including Tax Certificates, Current Owner Search, Policy Keying
Started working with top 4 US Title Insurance underwriter
Commenced Tax research services
2003 Milestones
Flood zone determination and Property tax searches for one of the largest US mortgage services provider
Entry into new financial services industry vertical – Title Insurance
Title plant building operations for one of the largest US Title Insurance underwriters
2002 Milestones
Flood zone determinations and FEMA panel digitization projects for a leading flood compliance provider
Launched Edgarization services for financial service clients
2001 Milestones
Data entry services for refinance of mortgage loans for financial services organization
2000 Milestones
Company incorporated
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