with SLK Global and today SLK Global has been working on over 300+ processes for this bank.

The heads of the lines of business, as well as operations managers, were facing challenges in monitoring process performance to continually identify operational inefficiencies, proactively apply corrective measures and also to provide better visibility of their day to day operations. The Bank was compiling data from disparate systems and manually collating this information and presenting it on a monthly basis. The data was difficult to aggregate and report, and also was not presented in a timely manner.

implementing a customized real time business intelligence software solution. SLK Global designed a dashboard which represented key performance, productivity and quality indicators across the different processes based on how the operational groups were monitoring and managing their business processes.